RULES OF USE

The Terms of Use (the "Terms") are a legally binding agreement between you as a user and/or customer ("you") and the website https://www.nmfhome.lt ("the Website").

The Website is owned by AB Neaustinių medžiagų fabrikas, a joint stock company, registration number in the Republic of Lithuania 145770565, address J. Basanavičiaus g. 103c, Šiauliai, LT-76129 (hereinafter referred to as the "Company" or "we").

You should read the terms and conditions and the data protection policy on the website before using it. When you access, use or make an order on the website, you agree to be bound by the terms and conditions and the data protection policy. Otherwise, you should not access and use the website.

We advise you to print a copy of these rules.

1.  GENERAL INFORMATION ON THE RULES

1.1. The Rules and the website cover the following:

1.1.1. information about the company;

1.1.2. the main characteristics of the goods;

1.1.3. the selling price of the goods;

1.1.4. the price of delivery of the goods;

1.1.5. payment, delivery and provisioning procedures;

1.1.6. the procedure for disregarding these rules;

1.1.7. the rates of charges for means of communication where they are calculated otherwise than in accordance with the normal procedure;

1.1.8. the period of validity of offers and prices;

2. USE OF THE WEBSITE

2.1. By using this website, you agree to:

2.1.1. to enter into transactions in accordance with applicable law;

2.1.2. to comply with applicable laws, including, but not limited to, intellectual property, privacy and consumer protection laws;

2.1.3. provide accurate, complete and up-to-date information;

2.1.4. not to share inappropriate content;

2.1.5. not violate or harass others in violation of the Rules or applicable laws;

2.1.6. not to mislead us with your orders.

2.2. In such cases where you do not provide accurate, complete and up-to-date information, we reserve the right to suspend or block your access to the website.

3.  AVAILABILITY OF GOODS AND DELIVERY RESTRICTIONS

3.1. The Company offers furniture, furniture parts and other goods which are available on the Website ("Goods") to our potential customers.

3.2. All orders for the Goods are subject to availability restrictions. If there are problems with the delivery of the Goods to you or there is a limited supply of the Goods, we will refund the amount you have paid.

3.3. The Goods offered on the Website may be shipped to countries within the European Union, unless other countries are specified on the Website or the Company restricts delivery to a country within the European Union ("Territory").

4. ORDERS

4.1. You can purchase goods on the website. To complete your order, you must follow the online purchase procedure and click on the necessary buttons to order the goods. Once you have done so, you will receive a message asking you to confirm your order.

4.2. We reserve the right to remove any product from the website at any time and to remove or change any material or content on the website. In exceptional circumstances, we may refuse to fulfil an order with prior notice.

4.3. We shall not be liable to you or to any third party for the removal of any product from the Website, or for the removal of any material or content from the Website, or for the non-fulfilment of an order after notice has been given.

5. PRICE AND PAYMENT

5.1. The price of the goods will be indicated on the website, except in the case of an obvious error. We make every effort to ensure that the prices on the website are correct, but it is natural that mistakes may occur. If we discover an error in the price of any item you have ordered, we will inform you as soon as possible and give you the opportunity to either confirm your order with the corrected price or cancel your order. If we are unable to contact you, your order will be treated as cancelled and you will receive a full refund.

5.2. We will not be obliged to deliver goods to you at an incorrectly low price (even if we have already sent notification) if the error in price is obvious and undisputed and you could reasonably have understood that the price was incorrect.

5.3. The prices on the website are inclusive of VAT, but exclusive of the delivery charge, which is included in the total price of the item.

5.4. Prices are subject to change at any time. Changes do not affect orders for which we have already sent notifications.

5.5. Once you have selected all the items you wish to purchase, they will be added to your shopping basket and the next step will be to confirm and pay for your order. You should follow the procedures of the purchase process, filling in or confirming the information requested for each item.

5.6. You may use the permitted payment methods indicated on the specific pages of the website. We use encryption to enhance the security of payment methods. When we receive your order, we will run a preliminary check on the source of your funds to ensure that there are sufficient funds in your account to complete the transfer.

5.7. Your source of funds will be verified and validated by the financial institution issuing the invoice, but if it does not validate the payment, we will not be liable for any delay or inability to make the delivery and we will not be able to process your order.

5.8. We are officially a broker and therefore NMF HOME's website www.nmfhome.lt not only sells our own products, but also those of other individual companies. We do not have a warehouse, so we do not stock goods ordered by our customers. The goods ordered are delivered directly to your home from the supplier. You can buy bed linen from UAB ,,Comco", beds, sofa mattresses, mattress pads, blanket boxes, armchairs, poufs from UAB ,,Trivilita", UAB ,,Gemega", coffee tables, side tables, dining tables from UAB ,,NMF Metal", mirrors, paintings from UAB, chairs and dining tables from NMF Decor, poufs from MB ,,Sidabrinė lapė", bed linen from MB ,,In Umbra", city maps from AB ,,Neaustinių medžiagų fabrikas", chandeliers from UAB ,,NMF Artilux", sofas, fleece blankets from UAB ,,Vilmers

Once the order has been confirmed, the Customer shall pay the invoices directly to the suppliers by bank transfer or Paysera intermediation.

6. DELIVERY

6.1. We include the cost of delivery in the price of the goods. The company covers the cost of delivery in any case and you may not be subject to any additional delivery charges.

6.2. We use the services of third parties to deliver the goods you order. The exact time of delivery is specified by the third parties who carry out the delivery. We may, at our discretion, estimate delivery times.

6.3. Delays in delivery may occur due to customization of the goods as well as unforeseen circumstances or delivery distance.

6.4. If for any reason we are unable to make the delivery on the estimated time, we will notify you of this situation and give you the option to proceed with your purchase with a new delivery date or cancel your order with a full refund of the amount you have paid.

6.5. We will not start delivering the goods you have ordered if the order is placed on a Saturday or Sunday or on a public holiday, as these are not our working days.

6.6. For the purposes of these Terms and Conditions, "delivery" means the final receipt of the goods at the agreed address when you or a third party authorized by you receives the goods and signs a receipt document evidencing delivery has taken place.

6.7. Jeigu mes negalime pristatyti jūsų užsakymo, mėginsime surasti saugią vietą ir ten palikti prekes. Jeigu mes negalime rasti saugios vietos, jūsų užsakymas bus grąžintas į mūsų sandėlį. Tokiu atveju mes paliksime raštą, kuriame yra paaiškinama, kur atsidūrė jūsų užsakymas ir ką daryti, kad jis būtų pristatytas dar kartą. Jeigu jūsų nebus nurodytoje vietoje sutartu laiku, prašome jūsų susisiekti, kad galėtume suorganizuoti pristatymą kitą dieną.

6.8. If 30 (thirty) days after your order has been prepared it cannot be delivered for reasons beyond our control, we will treat it as an order that you wanted to cancel and it will be terminated. In such a case, we will in any event refund to you all payments we have received from you, together with the cost of delivery (other than any additional cost resulting from your choice of delivery method which is not the cheapest method of delivery offered by us) without unreasonable delay, within 14 (fourteen) days of the date on which we began to treat the order as cancelled.

6.9. Please note that any additional transport costs that may be incurred as a result of the cancellation will be passed on to you.

6.10. Ownership of the goods will pass to you when we have received full payment of all sums immediately or at the time of delivery if later.

7. REFUND POLICY

 7.1. We include the cost of returns in the price of the goods. In any case, the company will cover the cost of the return and you will not be charged any additional fees.

7.2. If you are transacting as a customer, you have the right to cancel your order within 30 (thirty) days without giving any reason.

7.3. The cancellation period will expire after 30 (thirty) days from the date on which you or a third person you have nominated who is not the carrier receives the documentation for the goods, or, in the case of a single order made in multiple deliveries, after 30 (thirty) days from the date on which you or a third person you have nominated who is not the carrier receives the last item.

7.4. To exercise your right of cancellation, you must contact us using the contact details on the website.

7.5. In order to be able to exercise the cancellation of your order, you should contact us before the end of your cancellation period.

7.6. If you cancel your order, we will refund to you the amount of any payments received from you without undue delay and in any event within 14 (fourteen) days of the date on which we were informed of your decision to cancel your order. We will process this refund using the same payment method that you used for the original payment. Notwithstanding the foregoing, we may suspend the refund until we receive the returned goods or you provide satisfactory evidence that the goods have been shipped to us, whichever is the earlier.

7.7. You are responsible for any diminution in the value of the goods caused by your actions other than those necessary to establish the nature, characteristics and performance of the goods.

7.8. Your right to cancel your order applies exclusively to goods which are returned in the same condition as received. No refund will be made if the goods are found to have been used; if the goods are returned in a condition other than that in which they were delivered or if they are damaged. You must use and insert all original packaging and documentation when returning the goods. You must send the goods back with the receipt you received when the goods were delivered.

7.9. If you are returning the goods via third party delivery service providers arranged by us, you should contact us using the contact details you can find on the website to arrange the return of the goods. You must send the goods back in the same packaging in which you received the goods.

7.10. After we have inspected the goods, we will let you know if you are entitled to a full refund. Payment will be made within 14 (fourteen) days of the date on which you inform us of your wish to cancel your order. Notwithstanding the above, we may suspend the refund until we have received the goods or until you have provided proof that you have dispatched the goods, whichever is the earlier. Payment will always be made using the same payment methods that were used for your original purchase, unless other payment methods are available.

7.11. All rights provided for in the applicable relevant legislation are guaranteed in any event.

8. GUARANTEES

8.1. We provide warranties for goods in the cases provided for in the applicable legislation.

8.2. Goods should be considered as complying with the regulations if (i) the goods correspond to their description and characteristics as set out on this website, (ii) the goods can be used under normal conditions that are typical for similar goods, and (iii) the goods meet the requirements that are typical for other similar goods.

9. CONDITIONS OF LIABILITY

9.1. Unless otherwise stated in the terms and conditions, our liability in relation to goods sold on the website is limited to the price of the goods sold.

9.2. Our liability may not be limited or waived where applicable law does not permit such limitations or waivers.

9.3. We accept no liability for loss of income, profit or sales, loss of employment or business, loss of savings, loss of information or data and loss of your time. If applicable law does not allow any of the above exclusions, they should not apply to you.

9.4. The terms of this clause cannot affect your rights as a consumer.

9.5. We do not guarantee the security and accuracy of the information provided on this website.

10.  INTELLECTUAL PROPERTY RIGHTS

10.1. You acknowledge and agree that the intellectual rights and intellectual property rights in any content on this website are owned by the company.

10.2. You may not use this content unless we have expressly authorised you to do so. We authorise you to use this website for as long as necessary to copy information relating to the use of the website and to access the goods.

11. VARIOUS POINTS

11.1. The Company and its Affiliates shall not be liable for any failure or delay in performing any of its obligations if the failure or delay is due to causes beyond our reasonable control, including technical failures, acts of God, blockades, embargoes, riots, disturbances, governmental regulations, laws or orders, acts of terrorism or war, changes in technology, or any other forces beyond our reasonable control.

11.2. You must comply with all applicable and valid import, export, re-import and re-export laws, as well as national or individual specific economic sanctions.

11.3. The Company may give any notice under the Rules by sending you or posting a notice on the Website using available means of communication, including but not limited to email. Notices posted by the Company on the Website are effective upon posting and notices given by the Company through means of communication are effective upon posting.

11.4. In order to send a notice to the company, you must, in accordance with the Rules, contact the company using the available means of communication. Notices that you send to the company are effective one business day after they are sent.

11.5. You may not grant any rights or obligations under the Rules or sublicense or assign any rights or obligations under the Rules.

11.6. If any part of these Rules is held to be invalid or unenforceable, the remaining parts of the Rules shall remain in force. Any invalid or unenforceable part shall be treated as having the same effect as the original part. If this is not possible, the invalid or unenforceable part must be removed. In such a case, the remaining parts of the rules shall remain valid.

11.7. The Rules constitute the entire agreement between you and the company. The Rules supersede all prior communications, representations, understandings or agreements between you and the Company, whether made in written, electronic, online or oral form.

11.8. The Company may modify the Rules. The amended rules will become effective when you are notified of the changed rules.

11.9. The use of the Website and transactions for the purchase of goods on the Website are governed by the laws of the Republic of Lithuania.

11.10. Any disputes arising out of or in connection with the use of the website or orders shall be subject to the non-exclusive jurisdiction of the Lithuanian courts.

11.11. If you are ordering as a consumer, nothing in these terms and conditions shall derogate from your rights under applicable law.

11.12. Given that your purchase was made online via the Website, we inform you, in accordance with EU Directive 524/2013, that you may settle any dispute you may have out of court through the online dispute resolution platform available online at https://ec.europa.eu/consumers/odr/.

11.13. In accordance with the legislation in force, the authority that resolves consumer complaints out of court is the State Consumer Rights Protection Service, address Vilniaus g. 25, 01402 Vilnius, available online at www.vvtat.lt

11.14. Where this website contains links to other websites and third party content, these links are provided for information purposes only and we have no control over the content of these websites or links or the content provided by third parties.

 12. KONTAKTINĖ INFORMACIJA

12.1. Jeigu jūs turite kokių nors klausimų, galite susisiekti su mumis kontaktais, kurie yra nurodyti internetinėje svetainėje.